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www.no-deal.org Poll: Verizon-FairPoint deal opposed By DENIS PAISTE In the Verizon case, a poll of 1,500 residents of New Hampshire, Vermont and Maine, conducted on behalf of two labor unions, found residents increasingly opposed to the deal. The poll found New Hampshire residents had the highest level of opposition to the proposed deal, 38 percent against, compared to 18 percent in favor, the unions said in a press release. When residents learned more about the deal, opposition rose to 70 percent among all New Hampshire respondents, the unions said. "More than a third at the time we took the poll had heard the FairPoint advertising but even those who had the ads weren't enthusiastic," said Vic Fingerhut of Fingerhut Granados Opinion Research, which conducted the survey Sept. 10 through 12 for the International Brotherhood of Electrical Workers and the Communications Workers of America. Fingerhut said the poll has a margin of error of about 4 percent. Hearings on the merits of the Fairpoint-Verizon deal begin at the New Hampshire Public Utilities Commission on Oct. 22. In the other telephone case, the PUC is considering a request by TDS Telecommunications Corp. for approval of an alternative form of regulation to set rates for customers of its Kearsarge, Merrimack County , Wilton and Hollis telephone company subsidiaries. Under TDS proposals, its customers could see their telephone bills could go up 40 percent over four years. Public hearings are scheduled tomorrow and next week in the TDS case (see related story). In the FairPoint-Verizon poll, when respondents were asked if they were more or less likely to support the deal if they found out that FairPoint had the highest rate of complaints for six of the past seven years of any independent company in Maine and the highest complaint rate of the past two years in Vermont, Fingerhut said, 77 percent said they would be less likely support the buyout. Six percent said they would be more likely and 17 percent were not sure, he said. Verizon and FairPoint jointly petitioned the PUC for approval of the deal on Jan. 31. The unions' opposition to the Verizon-FairPoint deal does not stand alone. In testimony filed with the PUC in August, the state Consumer Advocate cast doubt on whether FairPoint Communications was capable of handling the 1.5 million land lines. Fingerhut said the poll found that when asked if they found out that groups such as the AARP and the consumer advocate of the New Hampshire Public Utilities Commission have opposed the buyout, would they be more or less likely to support it, only 5 percent said they would be more likely, while 84 percent would be less likely. "People are basically satisfied with the current (Verizon) service," Fingerhut said. Customers are nervous about having to switch to FairPoint, a company with which many are unfamiliar, he said. In New Hampshire , 84 percent of respondents said access to high-speed Internet is "very important" or "somewhat important," according to the poll. The ability of the Internet to assist in lifesaving medical and first-responder situations was among the top reasons, as was the prospect that the state might get left behind in education and economic development, according to the unions. FairPoint announced in July a plan to provide broadband Internet access through DSL to 108,000 additional New Hampshire residences and businesses. The Business & Industry Association of N.H. and N.H. High Technology Council came out in support of FairPoint's broadband access plans plan. The $13.6 million initiative will focus first on getting DSL to communities that don't have it, then will expand within 18 to 24 months to 55 communities with some, but limited, service, Walter E. Leach Jr., FairPoint's executive vice president for corporate development, said in July. Leach said FairPoint will add DSL service by putting DSLAM (digital subscriber line access multiplexer) equipment into central offices and remote switches where Verizon has not. In the poll, when asked whether they would support the deal if they found out FairPoint was borrowing an additional $1.7 billion as part of the deal, and told that debt would seriously limit FairPoint's ability to invest in maintaining quality phone service or providing high speed Internet services, Fingerhut said, 82 percent said they would be less likely to support the deal, while only 4 percent said they would be more likely. "The one thing I noticed is when people were unaware of what was happening and once they learned the facts, they were overwhelmingly against the sale," Glenn Brackett, business manager of IBEW Local 2320, said in a telephone interview, "It's significant, too, that 91 percent of Verizon customers said they are happy with their service," he said earlier in a statement. When customers heard about the company's debt burden or complaint rate, "They say no, no, we don't want this," Fingerhut said.
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